Conditions générales de vente

Last updated: August 2026

These Terms of Sale govern all purchases made through PrimeNest. By placing an order on our website, you agree to these Terms.

1. Seller Information

PrimeNest

Website: https://primenestuk.myshopify.com

Email: barankesen579@gmail.com

Phone: +33 5 84 64 39 08

Business Address:

23 Rue René Descartes

67000 Strasbourg

France

2. Products

PrimeNest offers a range of consumer products through its online store.

We make every effort to ensure product descriptions, images, specifications, and pricing are accurate. However, slight differences in appearance or packaging may occur depending on the manufacturer or supplier.

3. Pricing

All prices are displayed at checkout.
Prices may change without prior notice.
Shipping costs, where applicable, are displayed before payment is completed.
We reserve the right to correct pricing errors at any time.

4. Placing an Order

By placing an order, you confirm that:

You are at least 18 years old or have the permission of a legal guardian.
The billing and shipping information you provide is accurate.
You are authorized to use the selected payment method.

After submitting your order, you will receive an order confirmation by email. This confirmation does not constitute acceptance of your order.

PrimeNest reserves the right to refuse or cancel any order due to:

Payment issues
Product unavailability
Pricing errors
Suspected fraudulent activity
Incorrect customer information

5. Payment

Payment must be completed before an order is processed.

We accept secure payment methods available during checkout through trusted payment providers.

PrimeNest does not store your complete payment card information.

6. Order Processing and Shipping

Processing Time: 1 business day
Estimated Delivery (United Kingdom): 3–5 business days

Delivery times are estimates only and may vary due to circumstances beyond our control.

For full shipping details, please refer to our Shipping Policy.

7. Right of Withdrawal

Customers may request a return within 30 days of receiving their order, subject to the conditions outlined in our Return & Refund Policy.

Returned products must be:

Unused
In their original condition
In their original packaging
Complete with all included accessories

8. Refunds

Approved refunds will be issued to the original payment method within 5–10 business days after the returned item has been received and inspected.

Shipping charges are non-refundable unless the return results from our error or a defective product.

9. Product Availability

All products are offered subject to availability.

If a product becomes unavailable after your order has been placed, we will notify you promptly and issue a full refund if payment has already been made.

10. Warranty

Where applicable, products are covered by the manufacturer's warranty.

This warranty does not cover damage resulting from:

Misuse
Accidents
Improper installation
Unauthorized modifications
Normal wear and tear

Your statutory consumer rights remain unaffected.

11. Limitation of Liability

To the fullest extent permitted by law, PrimeNest shall not be liable for:

Indirect or consequential damages
Loss of profits
Loss of business
Delays caused by shipping carriers
Events beyond our reasonable control

Our maximum liability shall not exceed the amount paid for the purchased product.

12. Force Majeure

PrimeNest shall not be held responsible for delays or failure to perform its obligations resulting from events beyond its reasonable control, including but not limited to: